Orario Treni - Privacy Policy

Our application provides you with Italian train timetables, real time train status, progress, delays and platform numbers, and an ability to access third party suppliers’ websites in order to purchase train tickets for Italian trains.


Full detail on the personal data collected is provided in the dedicated section of this privacy policy below.

Personal data may be directly provided by you, or collected automatically when you use this application.  You can find further detailed information about the purposes of processing and about the specific personal data used for each of those purposes in the table below.


Detailed information on the processing of personal data


Personal data is directly collected for the following purposes, based on your consent to provide it for:



Personal data collected 


Contacting you

Email address, name. 

We use this info to contact you when you choose to get in touch with us, or if we have important updates to share with you.

Content commenting

Email address, first name and last name and any comments made that relate to you.


Cookies & similar technology, unique device identifiers for advertising (Google Advertiser ID or IDFA, for example), location and usage data.

We use limited personal data to show you advertising that is relevant to your interests.

Location services

Non-continuous geolocation.

To provide you access to station information and trains near you.


Personal data which is collected automatically when using the application, to serve your legitimate interests, and ours:



Personal data collected 


Infrastructure monitoring and content performance

We use personal data (such as the IP address) and device identifiers for this purpose. 

We collect this info to make sure that everything is working as it should be and so we can personalise your experience, for example: showing content in your language of choice.

System logs and maintenance


We use personal data (such as the IP address) and device identifiers for this purpose.

We may collect files that record your interaction with us for operation and maintenance purposes, for example: system logs. 


Cookies & similar technology, unique device identifiers for advertising (Google Advertiser ID or IDFA, for example) and usage data.

We collect this info to make sure that everything is working as it should be and to understand how many users are interacting with us.


Further information about personal data

Third party accounts and purchase process


We may track analytics and usage data about your third-party accounts and purchases (with Italo, Trenitalia etc).  However, please be assured that the username and password you use to access your third-party accounts are only stored locally (on your device) and never shared with us or with any other third parties we work with.


We do not handle or process payment credentials: this happens on the transportation company’s website.



Any use of cookies, device identifiers, or other tracking tools, set by us (or by our carefully selected partners) serve the purposes of providing you with the services you have requested, in addition to any other purposes described in this policy.   Further info on advertising cookies is below, including who we work with and how you can make choices.


Advertising cookies


Everywhere you go these days, you’ll see adverts.  By using cookies and similar technology, our aim is to make sure that when you see ads, they are relevant to your interests.


We work with the following ad exchanges listed below (and Google’s ad exchange, AdX) to show you adverts that are relevant to you:


·       Rubicon: for more info, please see here.

·       OpenX: for more info, please see here.

·       IndexExchange: for more info, please see here.

·       Sovrn: for more info, please see here.


If you would rather not see personalised ads – that’s okay. Here is a link showing you how to opt out via various devices.  Please bear in mind that opting out of personalisation doesn’t mean you’ll never see an advert: it just means that what you see won’t be personalised to you.


Security of data


We take appropriate security measures to prevent unauthorised access, disclosure, modification, or unauthorised destruction of personal data.  Data processing is carried out using computer systems, following organisational procedures and modes related to the purposes indicated in this policy.


Transfers of data

Depending on where you are located, data transfers may involve transferring your data to a country other than your own. We transfer your personal data to trusted service providers outside the European Economic Area (EEA). But, don’t worry, we only work with those that prove to us that they have the same high standards that we do.


Where we transfer your personal data outside the EEA, we have rules in place to make sure your personal data is kept safe and protected. Usually this means we’ll have standard contractual clauses approved by the European Commission in our contracts with parties outside the EEA, or we will rely on European Commission adequacy decisions.


How long is personal data held?


Personal data is processed and stored for as long as required for the purpose or purposes that it has been collected for.  As a result:


·       Personal data collected for the purposes of our legitimate interests shall be retained for as long as needed to fulfil such purposes.

·       We may be obliged to retain personal data for a longer period whenever required to do so for the performance of a legal or regulatory obligation.


Your rights


You may exercise certain rights regarding your personal data.  In particular, you have the right to contact us in order to:


·       Withdraw your consent at any time. You have the right to withdraw consent where you have previously given consent to the processing of your data.

·       Object to processing of your data. You have the right to object to the processing of your data in certain circumstances.

·       Access your data. You have the right to learn if your data is being processed, obtain disclosure regarding certain aspects of the processing and obtain a copy of the data undergoing processing.

·       Verify and seek rectification. You have the right to verify the accuracy of your data and ask for it to be updated or corrected.

·       Restrict the processing of your data. You have the right, under certain circumstances, to restrict the processing of your data.

·       Have your personal data deleted or otherwise removed. You have the right, under certain circumstances, to request erasure of your data.

·       Receive your data and have it transferred to another controller. You have the right to receive data in a structured, commonly used and machine-readable format and, if technically feasible, to have it transmitted to other entities without any hindrance.

How to exercise your rights


Any requests to exercise rights in respect of personal data can be directed through the contact details provided below. These requests can be exercised free of charge and will be addressed as quickly as possible.


Contact info


Our application is part of the Trainline Group of companies and is operated by Trainline.com Limited. Further detail of the personal data processed is set out in the Trainline Group’s privacy policy, which can be viewed here.


Contact email:   info@orariotreni.app


Changes to this privacy policy


We reserve the right to make changes to this privacy policy at any time by giving notice to you through a change to this policy, the application or email.


26 November 2020